Privacy Policy
Effective date: August 13, 2025
Southwest Cloud Partners (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit swcloudpartners.com and when you interact with us for inquiries, consultations, and services.
This Policy does not change any rights or obligations you may have under your service agreement with us. If there is any conflict, your signed agreement controls for the covered services.
Who we are & how to contact us
Southwest Cloud Partners
2657 Windmill Pkwy #648, Henderson, NV 89074
Phone: 702-979-3685 • Email: info@swcloudpartners.com
We primarily serve businesses in the Las Vegas and Henderson area.
Scope
This Policy covers personal information we collect:
- On our website (swcloudpartners.com) and associated pages (e.g., contact forms, “Get in touch” forms).
- Through phone, SMS/text, email, or scheduling links when you request information or support.
It also summarizes how we handle client contact and account details provided during onboarding for managed IT services.
Information we collect
Information you provide
- Contact details (name, business name, email, phone) when you submit a form, email us, call/text, or schedule a meeting.
- Business information relevant to an inquiry or project (e.g., location, headcount, industry, current IT environment).
- Support communications (messages, attachments) if you correspond with us about an issue.
Information we collect automatically
- Device and usage data such as IP address, browser type, pages visited, and timestamps collected through cookies and similar technologies for site functionality, security, and aggregate analytics.
- Log information from our web server (for reliability and security).
Information from other sources
- We may receive business contact details from referrals, public business listings, or partner directories to identify potential customers.
How we use personal information
We use personal information to:
- Respond to inquiries, schedule meetings, and provide quotes.
- Operate, secure, and improve our website and services.
- Set up and manage business accounts (for clients), including communications about service delivery, maintenance, and billing.
- Send informational content (e.g., service updates, security notices) and, if you opt in, marketing communications (you can unsubscribe anytime).
- Detect, prevent, and investigate security incidents or abuse, and comply with legal obligations.
Legal bases for processing (EEA/UK visitors)
Where applicable, we process personal information based on: (i) legitimate interests (e.g., responding to requests, securing our site), (ii) contract (pre-contract steps and performance), (iii) consent (where required, such as certain cookies/marketing), and (iv) legal obligations.
Cookies & similar technologies
We use cookies and similar technologies to make the site work, measure aggregate usage, and improve content. You can control cookies in your browser settings and, where applicable, through any cookie banner presented on our site. If you block cookies, some features may not function.
How we share information
We do not sell personal information. We may share personal information with:
- Service providers that host our website, provide analytics, email delivery, scheduling, ticketing, or security services—only as needed to perform services for us and under appropriate safeguards.
- Professional advisors (e.g., legal, accounting) under confidentiality.
- Business transfers (e.g., merger, acquisition, reorganization).
- Legal compliance when we believe disclosure is necessary to comply with law or protect rights, safety, and security.
Data retention
We retain personal information as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context (e.g., inquiry records vs. client account records).
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the information we handle (for example, least-privilege access, authentication controls, and secure hosting). No method of transmission or storage is 100% secure; risks remain.
Your choices
- Emails/marketing: You can unsubscribe from marketing emails using the link in the message or by contacting us. Service and transactional emails may still be sent.
- Cookies: Manage cookies via your browser or any cookie banner controls available on our site.
- Information updates: Contact us to correct or update your contact information.
U.S. state privacy notices
California (CCPA/CPRA)
If you are a California resident, you may have rights to request access, correction, deletion, and to opt out of “selling” or “sharing” personal information for cross-context behavioral advertising. We do not sell personal information and do not knowingly “share” it for targeted advertising as defined by California law. You can exercise rights by emailing info@swcloudpartners.com.
Nevada (NRS 603A)
Nevada residents may submit a request to opt out of the sale of “covered information.” We do not sell covered information, but you can submit a request at info@swcloudpartners.com and we will record and honor it.
International data transfers
If you access our site from outside the United States, your information may be processed in the U.S. Where required, we implement safeguards for cross-border transfers.
Children’s privacy
Our site and services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
Third-party links
Our site may link to third-party websites or services. We are not responsible for their content or privacy practices. Please review their privacy policies.
Changes to this Policy
We may update this Policy from time to time. The “Effective date” at the top indicates the latest revision. Material changes will be posted on this page; continued use of the site after changes means you accept the updated Policy.
How to contact us
Questions or requests about this Policy or your personal information can be sent to: info@swcloudpartners.com or by mail to 2657 Windmill Pkwy #648, Henderson, NV 89074.